Data Protection Policy

Jet7 Privacy Policy

Your personal information is completely safe with us. Jet7 treats your privacy with the utmost importance. In this Policy, we clearly explain — what data is collected, how it is used, and how it is kept secure.

Last Updated: January 2026
SSL Encryption
Third Parties Not for Sale
Confidential Data Storage
GDPR Agreed Policies

Our Our Privacy Commitment

How Jet7 Keeps Your Data Safe — 6 Core Commitments

Encryption Protection

Every transaction and piece of personal information on Jet7 is protected with 256-bit SSL encryption. No outside party can access this data.

Not Shared with Third Parties

Your personal information is never sold or exchanged with any third party. Data shared with Jet7 is used by Jet7 alone.

Secure Data Storage

Our servers are protected by internationally recognised cybersecurity systems. Data backups are maintained on a regular basis.

Right to Erasure

You may request deletion of your personal information at any time. Jet7 does not retain data beyond its legal obligations.

Minimal Data Collection

Jet7 only collects information that is genuinely necessary to provide its services. No unnecessary data is collected.

Transparent Policies

Jet7's Privacy Policy is written in plain, transparent, and easy-to-understand language. No hidden clauses or complex legal jargon.

1

Introduction and Scope of This Policy

Jet7 ("we", "us") is a leading online gaming and betting platform in Bangladesh. Protecting your privacy is one of our highest priorities. This Privacy Policy ("Policy") applies to the Jet7 website, mobile app, and all related services.

By using Jet7, you acknowledge that you have read this Privacy Policy and agreed to its terms. If you do not agree with any part of this Policy, please refrain from using our services.

Important: This policy was originally prepared in Bengali. In the event of any linguistic ambiguity, the Bengali version shall be considered the definitive text.

2

What Types of Information We Collect

Jet7 collects two types of information — what you provide directly, and data generated automatically while you use the platform.

A) Information You Provide

Data Type Example Requirements
Identity Information Name, date of birth, NID number For KYC verification
Contact Information Mobile number, email address For account communications
Financial Information Mobile banking number, bank details For Deposits & Withdrawals
Login Details Username, Password (hashed) For account security

B) Automatically Collected Information

  • IP address and device type
  • Browser version and operating system
  • Time spent on the platform and pages visited
  • Gaming Activity & Betting History
  • Transaction date and time

Please Note: We never store your full payment card number or PIN. Only the information necessary to process secure transactions is retained.

3

How Information Is Collected

Jet7 collects information through various methods. Each method is fully transparent and based on your consent.

  • Registration Form: Details you fill in when creating your account.
  • KYC Process: Documents submitted for identity verification.
  • Transaction Activity: Data generated during deposits and withdrawals.
  • Support Contact: Information shared with us via chat or email.
  • Cookies & Tracking Technologies: Automatically, while using the website.
  • Referral System: If you join through a referral from an existing member.
4

How Your Information Is Used

Jet7 uses your information only for specified purposes. We never use your data for any other purpose without your explicit consent.

  • Service Operations: Keeping your account active and providing gaming services.
  • Identity Verification: Completing the KYC process and preventing fraud.
  • Payment Processing: Complete deposits and withdrawals securely.
  • Customer Support: To assist you in resolving any issues.
  • Security Monitoring: Detecting fraudulent activity.
  • Promotional Information: Sending bonus offers based on your preferences (opt-out available).
  • Legal Compliance: Meeting regulatory authority requirements.

Your Control: You can opt out of promotional emails or messages at any time. This can be changed from your Account Settings.

5

Third-Party Data Sharing Policy

Jet7 does not sell your personal information to third parties. However, limited data may be shared with trusted partners as necessary to operate our services.

Your information may be shared in the following circumstances:

  • Payment Processor: To process transactions (e.g. bKash, Nagad gateway systems).
  • Identity Verification Services: With specialist providers to complete the KYC process.
  • Legal Authorities: Under a court order or government directive.
  • Fraud Prevention Services: To ensure security.

Guarantee: Only the minimum necessary information is shared in each of the above cases. No partner is permitted to resell your data or use it for any other purpose.

6

Use of Cookies & Tracking Technologies

Jet7 uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

Types of Cookies & Their Purposes:

  • Essential Cookies: For login sessions and security — these cannot be turned off.
  • Functionality Cookies: To remember your preferences (language, settings).
  • Analytics Cookies: To monitor platform performance.
  • Security Cookies: To detect suspicious login attempts.

You can manage cookies from your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

7

Technical Data Security Measures

Jet7 employs the latest technology to keep your information secure. Our security systems are updated on a regular basis.

  • TLS/SSL Encryption: 256-bit encryption for data transmission.
  • Password Hashing: Passwords are stored using the bcrypt algorithm.
  • Firewall Protection: To prevent unauthorized access.
  • Two-Factor Authentication (2FA): An extra layer of protection for your account.
  • Regular Security Audits: Audited by independent third-party experts.
  • DDoS Protection: Protecting servers from cyber attacks.

Our Security Record: Since its founding, Jet7 has had no major data breach incidents. We are committed to protecting the information of all our users.

8

How Long Information Is Retained

Jet7 retains your information only for as long as necessary. Any data beyond what is required to meet legal obligations is securely deleted.

Data Type Retention Period
Account Information Up to 5 years after account closure
Transaction History 7 Years (as required by law)
KYC Documents 5 Years
Support Conversations 3 Years
Cookies & Session Data 30 days to 1 year
Marketing Preferences Until you opt out
9

Your Rights Regarding Your Information

As a Jet7 user, you have clear rights over your personal information. We fully respect those rights.

  • Right to Access Your Data: You can find out exactly what information Jet7 holds about you.
  • Right to Rectification: You can update any incorrect or outdated information.
  • Right to Erasure: You may request deletion of your data beyond what is required by legal obligations.
  • Data Portability: You may request a copy of your data.
  • Right to Restrict Processing: You may restrict the use of your data for specific purposes.
  • Opt Out of Marketing: You can turn off promotional messages.

How to Exercise Your Rights: To exercise any of these rights, please contact the jet7 support team. We will respond within 30 days.

10

Children's Privacy Protection

Jet7 strictly does not provide services to anyone under the age of 18. We never knowingly collect any information from minors.

If we become aware that a minor has created an account on jet7, that account will be suspended immediately and all associated data will be deleted.

If your child has used Jet7 without your permission, please contact us immediately.

11

International Data Transfers

Jet7's servers may be located in various countries. Even if your data is processed outside Bangladesh, the same security standards are maintained.

For international data transfers, Jet7 ensures that the receiving country has adequate data protection laws in place, or that additional data security agreements have been signed.

12

Changes & Updates to This Policy

Jet7 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you via your registered email or through a notice on the platform.

Continuing to use jet7 after any changes have been made constitutes acceptance of the updated policy. We therefore recommend checking this page regularly. Each version will include the date it was last updated.

Current Version: This Privacy Policy was last updated in January 2026.

13

Contact and complaint information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to our Data Protection team.

Email Support
Live Chat Support
24/7 support available in Bangla
Response Time
Within 30 business days

Related Policies: For more information, visit our Terms & Conditions And Responsible Gaming View page.

Play Safe, Jet7Trust in

Your information is completely secure — register for free now and enjoy the best gaming experience in Bangladesh.

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